My item arrived broken or damaged

1 min read

We are sorry that your item did not arrive in perfect condition. Contact Customer Support at info@byndclothing.co and provide:

  • Your full name and order number.
  • A clear photograph or video showing the damage.
  • A photograph of the complete item.
  • A photograph of the packaging it arrived in.

Please keep the damaged item and all original packaging until Customer Support has reviewed your claim.

Once the evidence has been received and the damage verified, we will arrange a free replacement for the affected item.

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